Owning a Chalet: Both an Opportunity and a Challenge

Owning a rental chalet is more than an investment — it’s a dream… sometimes accompanied by a logistical nightmare.
Between booking platforms, guest emergencies, maintenance, pricing, and CITQ regulations, managing a chalet in Québec has become a real profession.

Key statistic: Chalet owners spend an average of 15 to 20 hours per week managing their rental.

And yet, there’s a solution: professional property management, which maximizes your revenue while eliminating the mental load.

This comprehensive guide will help you understand the key aspects of chalet management, the differences between self-management and professional management, and why Chalets Galaxia is the trusted partner of over 50 chalet owners across Québec.

What Is Short-Term Chalet Management?

Definition and scope
Short-term chalet management includes all activities required to rent a property on a short-term basis: listing creation, guest communication, pricing, cleaning, maintenance, and CITQ compliance.

It can be done in two ways:

Self-managed: the owner handles everything
Professional: an agency like Galaxia manages the entire process

The 3 Pillars of Successful Management

Suggested visual: circular diagram — Operational / Commercial / Administrative

Operational — Maintenance, cleaning, guest turnover
Commercial — Pricing, visibility, bookings, marketing
Administrative — CITQ, taxes, insurance, financial reporting

Self-Management vs Professional Management

Why Work With Experts?

Significant time savings
Managing a chalet is an unpaid part-time job.
With professional management, you recover 15 to 20 hours per week — to invest in your family, work, or leisure.

“Before Galaxia, I spent my weekends dealing with emergencies. Now I just receive my revenue every month.”

Higher Rental Revenue
Thanks to dynamic pricing, multi-platform visibility, and 24/7 responsiveness,
Galaxia owners typically see a +20% increase in rental revenue within the first year.

Consistent, High-Quality Service
Guests expect a flawless experience.
Galaxia applies strict operational standards: professional cleaning, preventive maintenance, and fast communication.

Regulatory Compliance Guaranteed

Full CITQ handling (creation, renewal, legal display)
Tax support (TPS/TVQ reporting)
Municipal follow-up and insurance coordination

Key Steps in Professional Property Management

1. Preparation & Market Launch

Chalet assessment
Professional photography
CITQ registration
Optimized bilingual listings (Airbnb, Booking, VRBO, Galaxia)
Strategic pricing

2. Ongoing Marketing & Visibility

SEO + multi-platform distribution
Calendar management + seasonal promotions
Targeted advertising campaigns

At Galaxia: All marketing is included in management services.

3. Booking Management

Responses in under 15 minutes
Guest qualification
Platform synchronization
Payments and deposits handled end-to-end

Statistic: 75%+ inquiry → booking conversion rate.

4. Guest Experience

24/7 concierge service
Automated access codes
Multichannel guest support

5. Cleaning & Maintenance

Professional turnover cleaning
Post-stay inspections
Preventive maintenance

6. Reporting & Administration

Monthly payouts
Detailed financial reports
Review & ROI tracking

Discover the Difference Professional Management Makes

Galaxia combines rigor, transparency, and results.

The Galaxia Advantage: Your Trusted Partner

Total Peace of Mind

24/7 emergency service
Dedicated bilingual team
Zero mental load

“I haven’t had a single bad surprise in three years.”

Maximized Profitability

Occupancy rate: 70–85%
+30% average rental revenue
AI pricing strategy + smart promotions

Impeccable Quality Standards

Systematic post-stay cleaning
Photo reports after each stay
Planned preventive maintenance

Regional Expertise

Presence across multiple regions: Laurentides, Lanaudière, Mauricie, Estrie, Outaouais, Montérégie, Charlevoix…
Local partners & on-the-ground knowledge.

Exclusive Value-Added Services

Professional photography included
Real-time owner portal
Partner network: Arbraska, Massomobile, Polysleep, Canikart

How to Get Started With Chalets Galaxia

Step 1 — Free Evaluation
Meet a Galaxia advisor for a personalized analysis of your chalet.
Duration: 30–45 minutes, no obligation.

Step 2 — Transparent Contract
Clear terms, onboarding fees (photos, marketing, CITQ),
Management fee: 20% of rental revenue

Step 3 — Preparation
Photography, CITQ creation, portal setup, listing configuration.

Step 4 — Launch
Publication on all major platforms + active marketing.
First bookings arrive within 10–15 days.

Step 5 — Ongoing Management
Automatic monthly payouts, performance reports, full support.

Quality & Performance Commitment

Our promise:

Strict quality standards
Responsive customer service (< 15 min)
Full transparency (real-time portal)
Guaranteed monthly payouts
No obligation after 12 months

Included Guarantees

Free evaluation (no obligation)
24/7 service guaranteed
On-time payouts
Flexible cancellation after 1 year

Frequently Asked Questions

How much can I earn with my chalet?
Between $22,000 and $45,000 net per year, depending on region and property size.

Is the 20% management fee worth it?
Yes. Our owners earn 30% more on average than self-managed owners.

Can I use my chalet personally?
Absolutely. You can block dates directly through your owner portal.

What happens in case of damage?
We manage claims and repairs directly using the security deposit.

Can I cancel my contract?
Yes, anytime.
$995 fee if terminated before 1 year, no fees after.

Conclusion

Turn your chalet into a profitable, hassle-free investment
Join the many owners across Québec who trust Chalets Galaxia.

📍 Request your free evaluation

The peak rental seasons are approaching — maximize your revenue today.

Complete Guide to Chalet Management in Québec